FREQUENTLY ASKED QUESTIONS

1:ORDERS

Everything you see is fully customizable  I can create or design just about anything on a board or cup.  Do you not see what you want?  Text me!  Call me!  Message me! 

 

Custom items are my favorite. I love putting a piece of you into your art. 

 

I have a home studio and work on JGG at night and on the weekends.  I traditionally ask for a 7 day turnaround, but I am super flexible and can do rush orders if the timing works!  Please allow extra time around holidays.

2:SHIPPING

Shipping is expensive.  I'm sorry.  I do my very best to keep shipping costs down to a minimum. I ship USPS 5 days a week.  If you are in need of your order in a rush, please communicate with me directly before placing your order.

 

I currently do not ship internationally.  

I do offer porch pick up at my home in Howell, if you are local.

I also deliver larger orders on occasion.  

3:GIFT  SHIPPING

Are you sending a surprise!?  I love surprises!!  Please let me know. I can package your item sweetly and leave the invoice out.  

Do you want to remain incognito?  Include a card?  Some fun ribbon?  Candy or scratch off lottery tickets in the cup??  Just let me know, would love to make your gift extra special!

4:RETURNS

4:RETURNS

Everything that I make is custom made just for YOU or your gift recipient.  Custom orders are not returnable. 

 

Of course, if damaged or broken, I will do my very best to get it fixed for you immediately!

@JERSEYGIRLGRAPHIX